SAFE DENTAL CARE FOR OUR COMMUNITY

Your oral health care team at Dentistry on Centrepointe is committed to your health and safety. At this point in time dentists in Ontario are under mandate of the Ontario Ministry of Health to perform all dental care.  The Minister of Health has deemed it safe to provide health care under certain restrictions. 

We reviewed and optimized our office protocols according to the Ontario Ministry of Health, Royal College of Dental Surgeons of Ontario, Ottawa Public Health, Public Health Ontario, and the College of Dental Hygienists of Ontario so that we may reopen our clinic.

I am pleased to update you on the specific measures we are taking to assure you that your next visit with us will be a safe one.

We have acquired the necessary products to reduce the transmission of aerosols within our office. We have enhanced our already strict infection control measures for the protection of our patients and staff according to IPAC Canada.

We are fully aware going outside your home can cause concern. We share your concerns. The measures we have taken improve not only your safety but the safety of our team, our families and the community at large. We have a vested interest in maintaining the highest standards of care. We know when you visit us your mind will be put at ease. Below is a list of the new measures we have put into place.  Patients themselves are now a big part of preventing transmission.  We ask for your cooperation for the safety of everyone.

• Updated training for every team member as to the new COVID protocols

• Wiping of high touch surfaces 3 times a day

• Adequate supply of soap, hand sanitizer, and paper towel

• Wearing of masks for the whole team, and recommended for all patients and visitors

• Any team member, patient or visitor who enters our facility washes hand immediately

• Signage throughout the office for Covid screening, coughing etiquette, helping to prevent spread, and proper handwashing

• All staff, visitors and patients will be screened for Covid and temperatures are to be taken prior to the appointment and immediately upon arrival. Each staff member is to record the results of the screening upon arrival. If any person screens positive they are asked to not enter the office or to return home if having reported to work

• Proper PPE under Covid pandemic recommendations

• All patients will be asked to rinse with 1% hydrogen peroxide or 0.02% Betadine rinse.

• Adequate time will be allowed between uses of rooms to allow aerosols to settle

• Staff are required to perform hand hygiene every 15 min and before and after every patient interaction and also after touching any high touch surfaces

• Cell phones are to be used only in emergencies and they must be disinfected before being brought into the office

• Number of visitors is limited, as are the number of staff at any one time. People are asked to spend the minimum amount of time needed in the office.

• Recommendation of 6 foot distance whenever possible

• All patients will be sent a document outlining their expected actions upon arrival including actions to lower risk of spread of Covid.

• Talking too much or too loudly is discouraged

• There will be a no touch escort of each patient to the operatory

• Limited use waiting area

• No more magazines, coffee, toys in the waiting area

• Toy and toothbrush area is temporarily closed to reduce touch points

• Contactless checkin and payments. Full pre-appointment instructions here:

We will continue to maintain the highest level of diligence and care during your treatment and we look forward to seeing you at your next visit. We aim to be the safest facility in your neighborhood. Please contact us directly at 613-225-9016 if you have any concerns or questions.

As always we are accepting new patients so if you know someone who needs help, send them our way. We will take great care of them.

Dr Gurneen Sidhu and your Oral Health Care Team at Dentistry on Centrepointe.